US4™ is UTSI’s trademarked 24×7 service for operations centers with high availability network management and real-time control systems. US4™ can be implemented as an on-call support service or a complete outsourcing service. The US4™ support service program specifically concentrates on the software and systems that make up sophisticated operations control center facilities, and is designed to either augment, or possibly replace, an existing in-house engineering and support organization. UTSI’s control center outsourcing service includes the US4™ support program, but also provides a means by which all of the hardware and software components required by the facility are supplied, maintained and upgraded by UTSI’s experienced US4™ staff of professionals.
Each US4™ implementation is customized to meet the maintenance and support needs of the individual client. UTSI works with each of its clients to tailor a US4™ program to fit current needs, and we allow the program to adapt over time as future requirements dictate.